Servana is your shift-based commercial cleaning platform — built to connect businesses with reliable cleaners on-demand. Whether you run a clinic, gym, office, or multi-location operation, Servana gives you flexible, tech-enabled cleaning without the long-term contracts.
Servana is designed for commercial businesses like offices, clinics, gyms, and retail spaces that need flexible, shift-based cleaning without the hassle of contracts.
Servana offers on-demand, shift-based cleaning tailored for commercial clients — not residential. Our platform gives you full control to book, manage, and rate cleaners with no long-term commitments.
We’re actively expanding across Canada. Enter your postal code on our website to check availability or join the waitlist if we’re not in your area yet.
Servana earns revenue through a platform fee on each shift and monthly SaaS plans for businesses managing multiple shifts or locations.
Yes. Our support team is available via chat and email to help with bookings, payments, or any issues that come up before or after a shift.
Yes. All cleaners are background checked and rated after each shift. We prioritize professionalism, reliability, and platform security for peace of mind.
Yes. You can cancel a booking through the Servana platform. We ask that you provide at least 12 hours' notice to avoid any cancellation fees. Cancellations made within 12 hours of the scheduled shift may incur a fee to compensate for the cleaner's reserved time. If you need to reschedule, please do so as early as possible to ensure availability.
Yes. Servana offers bulk pricing and enterprise plans tailored for businesses with multiple locations, high-volume cleaning needs, or recurring schedules. These plans provide discounted rates, priority scheduling, and dedicated account support to ensure seamless operations across all your sites.
Servana is accessible on any device with an internet connection and a modern web browser. This includes smartphones, tablets, laptops, and desktop computers. Whether you're using iOS, Android, Windows, or macOS, you can manage your cleaning operations seamlessly through our web platform
Servana is trusted by offices, clinics, gyms, retail stores, and multi-location businesses that need flexible, shift-based commercial cleaning. Whether you're a co-working space, a medical facility, or a growing franchise, Servana makes it easy to keep your space clean without the hassle of long-term contracts.
No long-term contract is required. Servana operates on a flexible, shift-based model. You can book services as needed without being locked into a fixed-term agreement. However, for clients seeking consistent, recurring services, we offer tailored plans that outline service frequency, scope, and pricing to suit your specific needs.
Clients on our Growth, Scale, or Enterprise plans can mark cleaners as “preferred,” and we’ll prioritize them for future shifts. While we always try to honor preferences, cleaner availability may vary.
In many cases, you can book a cleaner for same-day service, depending on availability in your area. For urgent requests, simply select the "ASAP" option when booking, and we’ll prioritize your shift.
If a cleaner cancels with less than 12 hours' notice, we’ll do our best to find a replacement immediately through our platform. For clients, this ensures minimal disruption. For cleaners, repeated last-minute cancellations may lead to penalties or account suspension.
Cleaners typically bring their own supplies, but you’re welcome to provide specific products if needed — it’s your call.
Payments are processed securely through our platform. When you book a cleaning shift, you can pay using major credit or debit cards. All transactions are handled via our integrated payment system, ensuring a seamless and secure experience.
Yes. All cleaners on Servana undergo a basic background check during onboarding. We prioritize safety and professionalism to ensure clients feel confident and secure with every shift booked.
Yes — the Scale Plan is built for that. It’s designed specifically for businesses with multiple sites. You can assign shifts, track cleaners, and manage all your locations seamlessly from a single dashboard.
Yes. After each shift, you’ll have the option to rate your cleaner and leave feedback. Your reviews help us maintain quality and prioritize top-rated professionals for future bookings.
Servana is open to reliable, independent cleaners with basic experience, a smartphone, and the flexibility to work commercial cleaning shifts.
Yes. As a cleaner on Servana, you're expected to bring your own basic cleaning supplies and equipment to each shift. If a client has specific product preferences, those will be noted in the shift details.
Once approved, you'll get access to our platform where you can browse and claim available cleaning shifts that match your schedule, location, and experience. The more reliable you are, the more shift offers you’ll receive.
Cleaners are paid weekly. All completed shifts from Monday to Sunday are processed, and payments are sent out every Friday via direct deposit or your preferred payment method.
Our platform fee is 25% per shift, which covers scheduling automation, customer support, and access to our vetted cleaner network. This fee is already included in the shift pricing you see — no hidden costs.
Yes. Servana is built for flexibility. You can pick up shifts based on your availability — mornings, evenings, weekends — and work as much or as little as you like. There’s no minimum hour requirement.
Yes. As a cleaner on Servana, you're expected to bring your own basic cleaning supplies and equipment to each shift. If a client has specific product preferences, those will be noted in the shift details.
Currently, Servana does not provide insurance coverage. Cleaners operate as independent contractors and are responsible for their own insurance. We recommend that clients have standard liability coverage for their commercial spaces as a precaution. We’re working toward offering optional insurance coverage in the future.
Yes. Servana gives independent cleaners and small cleaning businesses access to consistent, shift-based commercial jobs. The more reliable and highly rated you are, the more opportunities you’ll unlock — helping you build a steady income and scale your business.
If you can’t make a shift, please cancel or notify us at least 12 hours in advance through the Servana app. Last-minute cancellations may result in a penalty or temporary suspension depending on your cancellation history. We understand emergencies happen — just keep us in the loop so we can keep things smooth for our clients.
